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Accessibility · ADA & WCAG

ADA website compliance that protects your organization.

An ADA-compliant website meets the Web Content Accessibility Guidelines so people with disabilities can perceive, navigate, and use it — and so your organization avoids demand letters and lawsuits. Vertex Digital Studios audits your site, remediates the code, fixes your PDFs, and monitors accessibility over time. We are a Mid-Michigan team based in Midland, and we serve clients anywhere.

The Short Answer

What does ADA website compliance actually mean?

ADA website compliance means your site conforms to the Web Content Accessibility Guidelines (WCAG) so that people using screen readers, keyboards, and other assistive technology can use it fully. Compliance covers color contrast, keyboard navigation, image alt text, captions, form labels, and accessible documents. Vertex Digital Studios brings sites to WCAG 2.1 Level AA — the standard the Department of Justice references — and keeps them there with ongoing monitoring.

Who is covered

Nonprofits, churches, townships and municipalities, healthcare practices, schools, and law firms are the organizations most often targeted. Public-facing services carry the highest risk.

What it protects

Accessibility shields you from demand letters, lawsuits, and reputational harm while opening your services to the one in four U.S. adults living with a disability.

What we fix

Code-level audits, remediation to WCAG 2.1 AA, accessible PDF documents, and ongoing monitoring so your site stays compliant as you add content.

The Legal Risk Is Real

Website accessibility lawsuits keep climbing.

Website accessibility litigation has become one of the most common forms of ADA action in the United States. Plaintiffs file thousands of lawsuits every year alleging that websites and documents are unusable with assistive technology, and many more organizations receive private demand letters that never reach a courtroom. In 2024 the Department of Justice finalized a rule under Title II that requires state and local governments to meet WCAG 2.1 Level AA, removing any doubt that public-sector sites are covered.

"Accessibility is not a feature you bolt on at the end — it is part of building a site correctly. When a township or clinic calls us after a demand letter, the fix is almost always code that should have been written accessibly in the first place." — Vertex Digital Studios

Talk to us about your risk
  • Websites as public accommodations. The DOJ has long held that the ADA applies to the goods and services of businesses open to the public, including the web.
  • Governments explicitly covered. The 2024 Title II rule adopts WCAG 2.1 AA for state and local government websites and apps.
  • Documents count. Inaccessible PDFs and forms are a frequent basis for complaints.
  • Remediation beats a rebuild. Most sites can be fixed in place far more affordably than starting over.
By The Numbers

How big is the accessibility problem online?

Digital accessibility gaps affect a huge share of both people and websites. A large portion of the population relies on assistive technology, yet the overwhelming majority of popular websites still fail automated accessibility checks. These figures explain why demand letters and lawsuits are so common and why a proactive audit is cheaper than a reactive settlement. Vertex Digital Studios closes these gaps before they become legal exposure.

  • About 1 in 4 U.S. adults lives with some type of disability, according to the CDC
  • Over 95% of the top one million home pages had detectable WCAG failures, reports the WebAIM Million
  • State and local government sites must meet WCAG 2.1 Level AA under the 2024 Title II rule from the U.S. Department of Justice (ADA.gov)
  • WCAG is maintained by the W3C and is the globally referenced standard for web accessibility, per the W3C Web Accessibility Initiative

"The organizations that sleep well are the ones that treated accessibility as ongoing maintenance, not a one-time project. An audit tells you where you stand today; monitoring keeps you compliant as every new page and PDF goes up," says the team at Vertex Digital Studios.

WCAG LevelWhat it coversWho needs it
Level AThe most basic requirements — alt text, keyboard access, no critical blockersMinimum floor; not sufficient on its own
Level AAColor contrast, captions, labels, resize, navigation — the practical standardThe target the DOJ references; what we remediate to
Level AAAThe strictest criteria — enhanced contrast, sign language, context helpAspirational; rarely required across a whole site
PDF & documentsTagged structure, reading order, screen-reader labels, searchable textAny org that posts forms, menus, or reports
Our Process

How Vertex brings your site into compliance.

Vertex Digital Studios follows a four-step accessibility process: audit, remediate, document, and monitor. We start with a code-level audit against WCAG 2.1 AA, fix the issues directly in your site, remediate your PDFs and forms, and set up ongoing monitoring so new content stays compliant. The result is a site that works for every visitor and stands up to legal scrutiny.

1

Accessibility audit

A full WCAG 2.1 AA audit of your site and key documents, with a plain-English report of every issue and its severity.

2

Remediation

We fix contrast, keyboard traps, missing labels, alt text, and structure directly in the code — no overlay widgets that fail in court.

3

Accessible PDFs

Tagging, reading order, and screen-reader labels for your forms, menus, board packets, and reports.

4

Ongoing monitoring

Scheduled re-scans and guidance so every new page and document you publish stays compliant over time.

Good to Know

What do organizations ask about ADA compliance?

Does the ADA apply to my website?

Courts and the Department of Justice increasingly treat websites as places of public accommodation under Title III, and the 2024 Title II rule explicitly requires state and local government sites to meet WCAG 2.1 Level AA. Most public-facing organizations should assume they are covered.

What is WCAG and which level do I need?

WCAG is the Web Content Accessibility Guidelines published by the W3C. Most legal standards reference WCAG 2.1 Level AA, which is what Vertex audits and remediates to.

Do PDFs need to be accessible too?

Yes. Forms, menus, reports, and board packets must be tagged and readable by screen readers. Inaccessible PDFs are a common source of complaints, so we remediate documents alongside the website.

Can you make my existing site compliant without a rebuild?

In most cases yes. We audit, fix the accessibility issues in the code, and set up monitoring. A full rebuild is only recommended when the site is too outdated to remediate affordably.

Reduce Your Risk

Ready to make your website accessible?

Book a free, no-pressure discovery call. Tell us about your organization and we'll show you exactly where your site stands against WCAG 2.1 AA and what it takes to get compliant and stay there. Related: see our web design and SEO services.

Book a Discovery Call

Or call (989) 631-6900 · Based in Midland, MI · Serving clients anywhere